At Neon Pulse, we are committed to delivering your handcrafted neon signs safely and efficiently, no matter where you are in the world.

Production Time

Custom neon signs require 5-7 days for handcrafted production. Each piece is made to order with meticulous attention to detail to ensure the highest quality.

Ready-made designs from our collection typically ship within 1-3 business days.

Shipping Times

Domestic Shipping (USA): 3-5 business days via standard shipping

International Shipping: 7-14 business days depending on destination

Express Shipping: Available at checkout for faster delivery (2-3 business days domestic)

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order. We offer free standard shipping on orders over $200 (domestic USA only).

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can also track your order status on our Track Your Order page.

Packaging

All neon signs are carefully packaged in custom protective boxes with foam inserts to ensure they arrive in perfect condition. We take extra care with fragile items and international shipments.

International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and vary by destination.

For any shipping questions or concerns, please contact us.